Feedback from previous guests about their experience.
68%
liked the hotel and would stay again
convenient location
complimentary coffee/tea
limited English
not fully professional
6.8/10
Nice
Rooms
6.8
Location
8.3
Service
7.0
Dining
6.3
Guest reviews
6.8/10
based on 10 reviews
7.6
7.6/10 based on 951 reviews
Leslie
United States of America,
June
2024
7.2/10
I stayed at the hotel for a few nights and had a mixed experience. The location was convenient, close to the MRT Station and shops, which was a plus. However, the language barrier made communication a bit challenging. The room had the essentials but lacked some expected amenities.
Rooms
7.0
The room had what was essential but fell short of expectations.
Service
7.0
The staff, although not very proficient in English, were kind and understanding.
Location
8.0
The hotel's location near the MRT Station and shops was convenient.
Dining
7.0
Facilities
7.0
Christopher
United Kingdom,
April
2024
8.2/10
The hotel's location is really convenient, close to the MRT Station and all the shops. The rooms, although small, are clean and comfortable. The staff is understanding and good, but some improvement in speaking English would be beneficial. Overall, a decent value for the money.
Rooms
8.0
The rooms were small but comfortable and clean.
Service
9.0
The service was really good and understanding.
Location
9.0
The hotel's location is very convenient, close to the MRT Station and all the shops.
Dining
7.0
Dining options were provided but limited in choice.
Facilities
8.0
Facilities were satisfactory for the price.
Will
United Kingdom,
December
2023
7.0/10
The hotel is conveniently located near the MRT station and various shops, making it easily accessible. The rooms, although small without windows, offered a compact space for a no-frills stay, providing a quiet sleep experience. The service was generally good and understanding, although some instances of unkindness were noted. The dining options were decent, with some offerings of Sicilian products. Overall, the hotel provides basic amenities at a reasonable price.
Rooms
7.0
The rooms were small without windows but provided a quiet sleep experience.
Service
7.0
The service was generally good and understanding, though some staff interactions were unkind.
Location
8.0
The hotel's location near the MRT station and shops was convenient for getting around.
Dining
6.0
The dining options included some Sicilian products.
Facilities
7.0
The hotel offered basic facilities for a comfortable stay.
Thomas
United Kingdom,
December
2023
6.6/10
The hotel is conveniently located just 5 minutes from FuZhong MRT, offering easy access to transportation. The rooms are on the smaller side with limited amenities, but they serve their purpose. The service received was good overall, with some room for improvement in professionalism. The location is a strong point, being close to the MRT and various shops. Although the dining options are limited to homemade ice-cream, it's a nice touch. The facilities are basic but sufficient for a short stay.
Rooms
5.0
The rooms are really small with no windows and minimal furnishings, just a bed and a shower.
Service
7.0
The service was good and understanding, but lacked a bit of professionalism.
Location
8.0
The hotel's location is very convenient, just 5 minutes from FuZhong MRT and close to various shops.
Dining
6.0
The dining options are limited to homemade ice-cream.
Facilities
7.0
Basic facilities are provided, suitable for a short stay.
Scott
United Kingdom,
December
2023
7.8/10
The hotel exceeded my expectations with its rooms, offering a comfortable stay despite some language barrier issues with the staff. The location was convenient with easy access to transportation options and nearby shops. The service was attentive and understanding despite a few unprofessional instances. The dining experience was basic but satisfactory, and the facilities provided added value to my stay.
Rooms
8.0
The room provided was even better than I expected, with all the necessary amenities and a view of the road.
Service
7.0
The service was really good and understanding overall, although there were a few instances of unkind behavior that stood out.
Location
9.0
The location was excellent, with close proximity to the MRT station, shops, and even the High-Speed Rail Station Banqiao.
Dining
7.0
The dining options provided were satisfactory, including some home-made sweets.
Facilities
8.0
The hotel offered the necessary facilities for a comfortable stay, adding value to the overall experience.
Michael
United States of America,
October
2023
6.6/10
The hotel is conveniently located close to the MRT Station and all the shops, providing easy access to transportation options. The rooms were super small for the price paid, which affected my overall sleep quality. However, the service was really good and accommodating, offering assistance with various needs like mobile charging. The location was great, close to the MRT station and other important attractions. On the downside, the dining options were limited to just eggs. The facilities were satisfactory, although the room rate could be a bit high for the room size.
Rooms
6.0
The rooms were smaller than expected, affecting the quality of sleep.
Service
8.0
The service was really good and accommodating, especially with our special requests.
Location
7.0
The location was convenient, being close to the MRT Station and shops.
Dining
5.0
The dining options were limited to just eggs, which was a bit disappointing.
Facilities
7.0
The facilities provided met our basic needs adequately.
Neil
United Kingdom,
October
2023
6.8/10
The hotel rooms were super small considering the price, and the lack of English spoken by the staff made it a bit challenging. However, surprisingly, it provided a good night's sleep experience beyond my expectations.
Rooms
7.0
The rooms were smaller than expected for the price, but surprisingly provided a good night's sleep experience.
Service
6.0
The service, while not very professional, was efficient and understanding.
Location
8.0
The hotel's location was really good, close to the MRT Station, all the shops, and High-Speed rail Station Banqiao.
Dining
7.0
The hotel provided fresh and seasonal products for dining.
Facilities
6.0
The hotel facilities were adequate, but not exceptional.
William
United States of America,
September
2023
7.8/10
The hotel's location is fantastic, close to FuZhong MRT for easy access to transportation and nearby shops. While the staff could improve their English communication, they exceeded my expectations in service. The ability to make tea or coffee in the room was a nice touch.
Rooms
8.0
The room exceeded my expectations and was equipped with everything I needed, including facilities to make tea or coffee.
Service
7.0
The service was very good and understanding, but could benefit from more professional interactions.
Location
9.0
The location is great, very close to FuZhong MRT for easy transportation access and also near shops and the High-Speed rail Station Banqiao.
Dining
7.0
The hotel provided dining options that met my needs, including toasts.
Facilities
8.0
The facilities at the hotel were sufficient for a comfortable stay.
convenient location
limited English
Joe
United States of America,
July
2023
7.2/10
My stay at the hotel turned out to be quite a mixed experience. The rooms, although comfy, lacked windows and were quite small, only featuring a bed and a shower. The location was great, being close to the MRT Station and various shops, which was a big plus. However, the service was somewhat lacking in professionalism and friendliness, making it a bit of a letdown.
Rooms
7.0
I found the rooms very comfortable, although they were tiny and lacked windows as advertised.
Service
5.0
The service was not as professional or friendly as I had hoped for.
Location
9.0
The hotel's location was excellent, being close to the MRT Station and a variety of shops.
Dining
7.0
Facilities
8.0
Despite the service shortcomings, the hotel offered good facilities overall.
Don
United States of America,
May
2023
6.0/10
I had a mixed experience at this hotel. The location was very convenient, close to the FuZhong MRT station and several shops, but the room was a bit small with no window and only the essentials. The service was friendly and understanding, but not very professional. The dining options were limited to just fish, and the facilities were basic.
Rooms
5.0
The room was tiny with no window and only essential amenities.
Service
7.0
The service was friendly and understanding but lacked professionalism.
Location
8.0
The hotel's location near the FuZhong MRT station and shops was convenient.
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